Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977.  A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

Benefits:

Supportive work environment with a culture of caring for patients and one another.
Competitive wages and excellent benefit program.
Generous Paid Time Off.
Flexible schedules for work/life balance
 

Position Profile

Provides overall direction of patient services and daily operations for a designated clinical office or clinical department. This position provides leadership and proactive support to assure outstanding customer service, a well-motivated, compassionate and competent staff, a reputation of excellence, prudent use of agency resources and compliance with all regulatory guidelines and policies.

Responsibilities

Promotes quality service delivery.
Promotes referrals and business development.
Coordinates plans with Business Development for growth; ensures excellent customer service and collaboration with community partners.  Facilitates continuous improvement and assures compliance with regulatory guidelines/HOV policies.
Assures quality utilization reviews and chart audits.
Provides inspiring leadership.
Hires, supports and retains high performing staff.
Empowers staff and delegates/shares responsibilities.
Maximizes HOV resources.
Maintains professional knowledge and enhances professional skills.
Adheres to high standards of personal and professional conduct.
Minimum Qualifications

Degree in nursing or health related field.
Minimum three years healthcare leadership experience. 
Exceptional verbal and written communication skills. Ability to communicate with tact, diplomacy and authority and interpret and explain complex information. Strong presentation skills.
Highly developed interpersonal skills and ability to meet people with ease and build rapport.  Ability to build and maintain effective relationships with staff, physicians, patients and their families.
Strong mentoring and conflict management skills. 
Possess professional image, enthusiasm and self-motivation.
Advanced critical thinking skills including the ability to interpret a variety of information furnished in multiple ways, to assess accurately and to choose a reasonable action.
Ability to review monthly reports, analyze trends and prepare annual budget.
Ability to manage time well, meet deadlines and perform with attention to detail, speed, accuracy and follow-through.
Ability to deal with confidential information in a professional manner. 
Preferred Qualifications

Hospice or home health experience.
 

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V