Description

Baylor Scott & White Temple Hospice - Supervisor Monday- Friday 8am to 5pm * On call rotation Baylor Scott & White Hospice is a compassionate, collaborative, and interdisciplinary team dedicated to providing exceptional end‑of‑life care for patients and meaningful support for their families in the comfort of their homes. What You'll Do: • Lead a dedicated hospice team focused on delivering high‑quality, patient‑centered care. • Shape team culture by fostering collaboration, improving engagement, and supporting professional growth. • Partner with an interdisciplinary team-RNs, CNAs, social workers, chaplains, and administrative staff-to ensure comprehensive patient and family support. • Drive strategic growth, including census development and community outreach initiatives. • Work within a mission‑driven health system offering competitive benefits and ongoing professional development. This role provides the opportunity to make a meaningful difference while influencing team performance and patient outcomes across the hospice continuum. About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: * We serve faithfully by doing what's right with a joyful heart. * We never settle by constantly striving for better. * We are in it together by supporting one another and those we serve. * We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary You'll be a key figure in organizing our workflow and operations. Responsibilities include staff management, patient care, and physician relations. Your role involves addressing issues from the clinical team with a systematic approach. One main focus is ensuring our team follows Medicare regulations for patient care. Essential Functions of the Role * You will oversee nurses and staff providing care to terminally ill patients in the community. * Coordinate with Admission Coordinator and Nurse, and patient's family for timely Hospice admissions. * You'll manage team meetings bi-weekly. Professionals from various fields attend. The goal is to update care plans for patients. * You will handle complex patient and family complaints, investigating concerns and taking action to resolve issues. * Finally, visit nursing facilities, assisted living centers, and memory care units to evaluate staff performance and maintain standards. Key Success Factors * Effective communication skills are crucial. These skills include self-awareness, inquiry, conflict management, negotiation, advocacy, and listening habits. * It's important to know that resources are limited. Patient care planning must prioritize safety, effectiveness, and efficiency. * You would need to assign tasks and care to the suitable interdisciplinary team members and ensure regular follow-ups. * It's important to be organized, multitask, and address staffing and patient concerns efficiently in healthcare settings. * Staying current with Hospice regulations, especially related to patient care and employee education under Medicaid guidelines, is crucial. Belonging Statement We believe that all people should feel welcomed, valued and supported. What We're Looking For in a Candidate: • Proven leadership and team‑building abilities, with the capacity to motivate, inspire, and engage a diverse care team. • Hospice or palliative care experience, including strong clinical understanding of patient needs and end‑of‑life care delivery. • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with staff, patients, families, and community partners. • Strong problem‑solving and critical‑thinking skills, including the ability to navigate stressful, urgent, or complex situations and provide field support when needed. • Commitment to enhancing both patient and staff experience, with a focus on culture, engagement, and continuous improvement within the team. Requirements: * Associate's degree - BSN highly preferred * Experience: At least (2) two years of hospice experience * Basic Life Support (BLS) certification is mandatory. * Licensing as a Registered nurse. (RN)